The inquiry gets older
A shopper stops replying. Their record stays in the CRM, but the next conversation never starts.
DORMANT LEAD RECOVERY
You paid for the lead. Is anyone still working it?
Turn dormant leads into new conversations and appointments
Ribit helps your dealership re-engage older inquiries, keep follow-up moving, and bring interested customers back to your sales team.
Book a lead recovery walkthroughFor dealership owners, GMs, sales managers, and BDC leaders.
Older inquiriesLost showroom opportunitiesUnanswered follow-up
THE OPPORTUNITY ALREADY EXISTS
The conversation went quiet. What happens next?
New inquiries, showroom customers, and deals in progress take priority. Older opportunities can sit untouched, even when a shopper may still be considering their next vehicle.
The team gets busier
Today's customers need attention. Revisiting older inquiries becomes another task to fit into the day.
The opportunity stays unclear
Without a response, it is hard to know who is still shopping and who is ready for a sales conversation.
FROM DORMANT TO ACTIVE
A recovery workflow your team can follow.
Ribit coordinates the outreach and follow-up. Your sales team takes the next step with interested customers.
- 01
Identify the audience
Review dormant opportunities and select the audience for an appropriate recovery campaign.
- 02
Restart conversations
Reach customers through coordinated SMS, email, and AI voice outreach, with continued follow-up.
- 03
Move interest forward
Guide engaged customers toward appointments and notify the right salesperson or manager.
- 04
See what happened
Review conversations, appointments, handoffs, and campaign outcomes in one place.
FOLLOW-UP WITH VISIBILITY
Know which opportunities are moving.
See customer conversations, appointment activity, and team handoffs. Your managers get a clearer view of what was worked and what needs attention.
- Coordinated outreach across channels
- Appointment notifications and sales handoffs
- Conversation history and management reporting
A DEALER'S EXPERIENCE
Reconnect with customers your team may have missed.
Explore Ribit's dealer storiesIt connected me with people that I probably never ever connected with and its been really good..
Before you book a walkthrough
Can Ribit work with our CRM?
Ribit works with many dealership systems. Where a direct integration is unavailable, supported file imports may be an option. We will review your specific CRM and data workflow during the walkthrough.
Does Ribit replace our sales team or BDC?
No. Ribit supports outreach and follow-up, then brings interested opportunities to your team. Your people remain responsible for customer relationships and closing deals.
What work is required from our dealership?
Your team helps establish the audience, campaign goals, and handoff process. The walkthrough will cover setup, ongoing responsibilities, and how Ribit fits your current workflow.
How are conversations managed?
Ribit supports human oversight, conversation history, and team notifications. We will show how conversations are reviewed and when your team takes over.
What results should we expect?
Results depend on database quality, audience, campaign type, and dealership follow-through. We will discuss your opportunities and how to measure conversations, appointments, and sales without promising a fixed outcome.
PUT YOUR EXISTING LEADS BACK TO WORK
See how lead recovery would work at your dealership.
Share a few details to request a walkthrough. The Ribit team will follow up to arrange it around your dealership's goals.
- Review your current follow-up process
- Discuss audiences you could re-engage
- See outreach, appointments, and reporting
Request your walkthrough
Submit the demo request below. Ribit will follow up to arrange a time.