Support
Real support that keeps execution moving, from onboarding and setup through ongoing campaign guidance and troubleshooting.
How we support you
We don’t just answer questions. We help keep your campaigns running, your follow-up consistent, and execution on track over time.
- Initial setup and account access
- Data connections and integrations
- Campaign launches and adjustments
- Follow-up sequencing and tuning
- Reporting and execution visibility
If something isn’t working as expected, we help identify the issue and get things moving again.
Campaigns & Execution
Support goes beyond buttons and settings. Our team helps guide campaign decisions so outreach stays aligned, consistent, and effective over time.
- Campaign timing and priorities
- Audience selection and sequencing
- Message alignment across channels
- Follow-up best practices
- Ongoing adjustments based on results
This is especially helpful for teams running multiple offers or year-round campaigns.
Onboarding & Training
Getting started is straightforward. We help your team understand how Ribit fits into your day-to-day workflows so everyone is confident using the platform from the start.
- Guided onboarding and setup
- Platform walkthroughs for your team
- Clear explanations of how Ribit fits into sales and BDC workflows
- Best practices for long-term success beyond launch week
The goal is a smooth start and a system your team understands, trusts, and uses consistently.
Ways we support your team
From quick questions to hands-on guidance, help is always available.
Email Support
Email our support team for questions, troubleshooting, and execution help, with clear communication and priority handling for active campaigns.
Platform Demo
Join a live walkthrough to see how Ribit fits into your workflows, including setup, permissions, approvals, and campaign execution.
One-on-One Training
Get focused training for your team covering daily workflows, approvals, follow-up best practices, and long-term execution guidance.
Knowledge Base
Use step-by-step guides and best practices for setup, data handling, campaign changes, and ongoing execution support.
Engineered to win more deals. Automatically.
Your dealership deserves more than automated texts. Ribit builds a complete, long-term, data-driven strategy that adapts with every customer interaction.
